RELIABLE SALESFORCE-SLACK-ADMINISTRATOR EXAM REVIEW OFFERS CANDIDATES 100% PASS-RATE ACTUAL SALESFORCE SALESFORCE CERTIFIED SLACK ADMINISTRATOR EXAM PRODUCTS

Reliable Salesforce-Slack-Administrator Exam Review Offers Candidates 100% Pass-Rate Actual Salesforce Salesforce Certified Slack Administrator Exam Products

Reliable Salesforce-Slack-Administrator Exam Review Offers Candidates 100% Pass-Rate Actual Salesforce Salesforce Certified Slack Administrator Exam Products

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Salesforce Salesforce-Slack-Administrator Exam Syllabus Topics:

TopicDetails
Topic 1
  • Channel and User Group Administration: This section measures the skills of Salesforce Administrators in setting up and managing Slack channels. Candidates will learn when to use channels versus direct messages or group DMs, as well as when to opt for public or private channels.
Topic 2
  • App Administration: This section evaluates the skills of Slack Administrators in managing applications within Slack. Candidates will summarize the value of interoperability for both decision-makers and end-users while learning to use Workflow Builder for automating tasks.
Topic 3
  • Workspace Administration: This domain assesses the competencies of Salesforce administrators in creating and managing Slack workspaces to meet organizational needs. Candidates will determine when a new workspace should be created and manage the approval process for workspace creation.

Salesforce Certified Slack Administrator Sample Questions (Q140-Q145):

NEW QUESTION # 140
You're the Primary Owner of your company's Slack Business+ workspace. You need more assistance managing users and channels, so you task the Head of iT with these duties.
In order to be able to perform these duties, what is the role with the fewest privileges that the Head of IT should be assigned?
(Select the best answer.)

  • A. Member
  • B. Workspace Owner
  • C. Workspace Admin
  • D. Org Admin

Answer: C


NEW QUESTION # 141
Asher manages a global workplace and facilities team. Currently, his team receives all global requests in a channel called #help-workplace. Because the channel now receives hundreds of requests per day, the support team asks Asher if they can create regional channels to make triaging requests more manageable.
How should Asher respond to this request?

  • A. Create a private channel for the global workplace team to triage requests from #help-workplace into the appropriate regions.
  • B. Create new regional channels and name them using the #help-workplace-region format, then assign regional team members to monitor each channel.
  • C. Continue to use one centralized channel to minimize confusion for channel members on where workplace requests should be submitted, but require that members start posts with the name of the region where they're requesting assistance.
  • D. Allow each region to create new channels and name them after famous landmarks in their region, then assign regional team members to monitor each channel.

Answer: B

Explanation:
Slack best practices for managing high-volume help channels recommend:
"Creating regional help channels following a clear, consistent naming convention, such as #help-workplace- region, so requests are easier to route and monitor." This method ensures that requests are properly triaged without confusing users and keeps the support experience scalable.
(Reference: Slack Administration Study Guide - Best Practices for Managing High-Volume Support Channels)


NEW QUESTION # 142
In Large Inc's Enterprise Grid design, each business unit has its own workspace, and everyone is also a member of the Global workspace. The Sales team at Large Inc are slow adopters of Slack and have been using email instead of Slack to communicate with peers.
Which of these strategies should the Sales team AVOID using to connect cross-functionally more effectively with Slack?

  • A. Create an org-wide #sales-wins channel so that account representatives can share updates on new customers and celebrate big deals.
  • B. Create an org-wide #help-sales channel where cross-functional partners can turn to Sales with Questio n :s and requests for help.
  • C. Create a #customer-feedback channel for Sales to convey customer concerns to the Product and Engineering teams.
  • D. Move their channels into the Global workspace and convert the default channels to private, to ease the Sales team's fears about privacy.

Answer: C


NEW QUESTION # 143
Lindy leads an internal communications team.
Her team wants to use public channels to gain more transparency in their internal communication. Employees currently tend to default to private channels/direct messages out of habit. Lindy needs to show employees the benefits of public channels.
Which initiative should Lindy proceed with to drive behavioral change?

  • A. Solicit the help of Slack admins and champions to plan a Slack Day focused on the benefits of public channels and how they unlock the power of Slack's search capabilities.
  • B. Work closely with the executive team, and have them mandate public channel usage.
  • C. Temporarily disallow the creation of private channels through the admin settings, and share an announcement in Slack stating why and describing the benefits of Slack's search capabilities.
  • D. Encourage executives to model this behavior and communicate in public channels themselves.

Answer: D

Explanation:
Slack adoption best practices emphasize:
"Behavior modeled by leadership has the greatest impact on changing how teams communicate. When executives and leaders use public channels, it sets a strong cultural example." Mandating behavior (Option B) or limiting private channel creation (Option A) can cause resistance, while education (Option D) is useful but less impactful than leadership modeling.
(Reference: Slack Administration Study Guide - Building a Public-First Culture)


NEW QUESTION # 144
Large Inc is launching Enterprise Grid. They have decided to create a workspace for each line of business, and one workspace for social channels. Members are assigned to two workspaces, but are allowed to join other workspaces if they want to.
What is the main benefit of this Grid design?

  • A. There is no added benefit to this Grid design because the Workspace Admin and member experience is the same regardless of how many workspaces you create.
  • B. Members experience less context switching when they are given the chance to access several workspaces.
  • C. Workspace Administration is centralized and therefore presents less of an opportunity for breaches in org- wide policy and process decisions.
  • D. Workspace Administration efforts can be distributed to representatives from each line of business who know the needs of their business unit best.

Answer: D


NEW QUESTION # 145
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